1. Introduction
Welcome to VirtualNumProvider ("we," "our," or "us"). We are committed to protecting
your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our virtual phone number services.
By accessing or using our services, you agree to the collection and use of information in accordance with this
Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you use our services:
- Account Information: Name, email address, phone number, and password when you register an account
- Payment Information: Billing address, payment method details (processed securely through third-party payment providers)
- Usage Information: Virtual phone numbers purchased, subscription details, and usage patterns
- Communication Data: SMS messages, OTP codes, and other communications received on your virtual numbers
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referral sources and search queries
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our virtual phone number services
- To process payments and manage subscriptions
- To deliver SMS messages and OTP codes to your virtual numbers
- To communicate with you about your account, purchases, and support requests
- To improve our services and develop new features
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our Terms of Service
- To send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our services, processing payments, and delivering SMS messages
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access,
alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection
- Compliance with data protection regulations
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive
to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at support@virtualnumprovider.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information.
Cookies are small files stored on your device that help us improve your experience. You can instruct your browser
to refuse cookies, but this may limit some functionality of our services.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or
content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information
from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this
Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@virtualnumprovider.com
- Company: VirtualNumProvider
